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Lead Service Line Management Program

The City of Clemson is introducing a Lead Service Line Management Program in compliance with the Environmental Protection Agency's (EPA) recent ruling aimed at reducing the risk of lead in American drinking water. This federal mandate requires all water systems in the United States to verify the material of every water service line in its system. 

The Utilities Department assures you that our citizen’s safety and well-being is the top priority in developing this inventory. Once completed, we hope to provide residents with peace of mind regarding the quality of their drinking water. 

We are dedicated to ensuring full compliance with the EPA's regulations by thoroughly verifying the absence of lead service lines, both public and private. However, please note that in over 40 years, water system employees have never found a lead service line in the City. Additionally, the water supplied to the City of Clemson by the Anderson Joint Regional Water System is lead free. 

The City of Clemson kindly requests your participation in a survey to self-report the material of privately owned service lines. Before filling out the survey, we encourage you to check the interactive map below. By reviewing the map, you can determine the current status of your private service line. An address with a green dot indicates that it has been verified to be “Non-Lead”. If the address is instead yellow, it is “Unknown”, and we have yet to verify the material. 

Click here to access the interactive map, .

To participate in the survey, simply click here. The survey is quick and user-friendly, requiring basic information about your property and the material of your service line. You only need to participate in the survey if your private service line material is “Unknown”. 

However, if you are unsure about the material of your service line, there is no need to fill out the survey. Our team will conduct a physical inspection of all remaining unknown service line materials to determine the composition accurately.

Please note, filling out a survey for your “private” line may still require the city to physically inspect the “public” side of your service line if it is “unknown” in our public inventory. 

We understand some citizens may be concerned about the physical inspection of their service line and potential disruptions to their yard. Rest assured, the Utilities Department work crew is experienced in using minimally invasive excavation techniques that minimize the likelihood of damages. Any disturbed area will receive seed and straw, and again, we apologize in advance for any inconveniences. Your concerns are important to us, and we are committed to addressing them.

Thank you for taking the time to check the interactive map and consider participating in the survey. Your active involvement in this program is vital in ensuring the safety and quality of our drinking water.

To find more information or to join the Lead Service Line Email List, visit our website at nolead.org.


Household Lead Testing:

Elevated levels of lead in your household's water can pose serious health risks, particularly for vulnerable populations such as pregnant women and young children. While the City of Clemson is committed to providing high-quality drinking water, we cannot control the various materials used in home plumbing components, such as faucets, fittings, and solder. 

There are a few options to minimize your lead exposure: 

  1. Flush your tap for 30 seconds to two minutes when the water has been sitting for a few hours, 

  2. Install and maintain a point of use water filter rated for the removal of lead, and/or

  3. Purchase a lead testing kit from a certified laboratory to be informed about the level of lead that there may be in your home due to plumbing materials. 

The City of Clemson is offering household lead testing to City water customers for $15 a test. The program will run during the first full week of every month. 

Testing Information

Eligibility: City of Clemson residents who receive a water bill. 
Cost: $15 per test.

Procedure: 

  1. Pick-up testing kit from the Utilities Department on Cochran Road (see below for times & dates). 

  2. Follow testing instructions included in the kit. 

  3. Drop-off the sample bottle & chain-of-custody form at Utilities Department on Cochran Road (see below for times & dates). 

Testing Schedule: 

To pre-register for a month, please fill out this form. This will allow us to have an adequate # of kits available each month and send a reminder email the week before pick-up. 

Month

Pick-up & drop-off dates

November

6th - 10th

December

4th - 8th

January

8th - 12th

February

5th - 9th

 
Pick-Up & Drop-Off Location: 

City of Clemson Utilities
300 Cochran Road Clemson, SC 29631

*Drive up the hill and park in front of the building. Please come in the front door for service.

Time: 8am - 11:45 am & 1:15pm - 5pm

 


 

Results Communication: 

The results of your test will be communicated directly from our partner lab (Rogers & Callcott) via email. If your result exceeds the action limit (0.015 mg/L), you will be notified immediately. 

All water customers, regardless of test result, are recommended to follow the Environmental Protection Agency’s (EPA) guidance on reducing their lead exposure.

Test Below Trigger Level (test result < 0.010 mg/L)

  • No further investigation required. 

Test Above Trigger Level (test result > 0.010 mg/L

  • The City of Clemson will prioritize service line identification at the tested address. 

    • Should a lead service line be found on the public side of the meter, the city will promptly replace the pipe, and a lead-filtering water pitcher and one replacement filter will be provided to the household.


View the Interactive Private Service Line Map

Access and Complete the Service Line Material Survey

View a chart of the history of the City's Lead Testing Results Here

Sign-up for Lead Service Line Email List for Real-time Updates

Download for Mobile


Contact Information:  For the quickest response to additional questions, please direct all inquiries regarding the Lead Service Line Management Program to nolead@cityofclemson.org.
(864) 653-2046

Benjie McGill | Utilities Director
Dustin Hayes | Assistant Utilities Director
Nathan Hinkle | City Engineer
Gracie Pope | Assistant City Engineer


  • Frequently Asked Questions
  • Basic LCR Communication

Does City of Clemson water contain lead?

The local distribution pipes (“mains”) that carry drinking water to our community are made mostly of iron, PVC, and ductile iron, and do not add lead to water. To protect our customers, the City of Clemson monitors and adjusts the water’s chemistry to prevent any corrosion that may result in lead at the tap. Most lead in household water comes from the interior plumbing, not from the local water supply. However, if your home or business has a lead service line connecting the building to the water main, there is a risk of lead contamination in your drinking water.

It should be noted that in over 40 years, City of Clemson water system employees have never found lead pipes in the city’s water system.

Why is the City taking action now?

The Environmental Protection Agency (EPA) and federal government have been working since the 1980s to protect drinking water from lead contamination. Over the years, several revisions to the original Lead and Copper Rule have strengthened regulations. Recently, the EPA has further revised this rule, making several key improvements to monitoring the level of lead in our system, going into effect in 2024. First, the City of Clemson is required to develop an inventory of every service line in the City’s water system. Second, the action level for lead testing has been lowered to further restrict the allowable amount of lead particles in drinking water. Third, the City of Clemson will conduct a lead test on the drinking water of every primary school and day-care in the City’s system once every five years starting in 2025.

How is the City developing the service line inventory?

  • Analyze city water system records to determine service lines of known material. (Completed March 2023)
  • Send survey to customers with unknown materials on the private side of the service line for optional self-reporting. (In Progress Spring 2023)
  • Physically inspect water lines at every address with unknown materials by digging a small hole on either side of the water meter. This will be performed by the City's experienced work crew using a piece of equipment called a jet-vac truck. (Expected to start Summer 2023)
  • Submit inventory to SC DHEC & the EPA. (October 2024)
  • Make inventory available to the public via City of Clemson website. (October 2024)

How does lead get into water?

Lead is a naturally-occurring element found in the earth’s crust. Historically, lead has had many commercial and industrial applications that increased its presence in our homes, schools, and communities, including in paint, piping, gasoline, cosmetics, soldering materials, and other materials. Lead is considered hazardous to human health. Today, lead use is restricted in many household products and materials, helping reduce lead exposure and protect community health. This regulation extends to lead monitoring, management, and restriction in drinking water resources.

It is important to note that when water leaves the City’s water supplier, it is lead free. However, lead may enter drinking water through its interaction with lead service lines and plumbing materials in a customer’s home or business. Plumbing materials of concern include lead or galvanized pipes in the home, lead solder used in plumbing, and some brass fixtures (read more here from the EPA). Corrosion or wearing away of lead-based materials can add lead to tap water, especially if water sits for a long time in the pipes before use.

What is a service line?

A service line (SL) is the pipe that connects your house to the water main in the street. The service lines that run from older homes (usually those built before 1940) to the utility water main could be made from lead. Over time, many of these older service lines have been replaced, but your home could still have one.

Service Line Diagrams - Click to view larger image

What is the lead action level?

The lead action level is an EPA drinking water standard that indicates the effectiveness of corrosion control methods employed by water systems. Even with the presence of lead materials, effective corrosion control methods should produce samples with lead levels lower than the action level. If lead concentrations exceed an action level of 15 ppb (parts per billion) in more than 10% of customer taps sampled, actions such as replacing lead service lines, informing the public, and exploring alternative water treatment methods must be taken.

The City of Clemson has never surpassed the EPA's Lead Action Level in its required testing since 1992 when testing started.

How can I tell if my home has a Lead Service Line?

The City of Clemson’s Lead & Copper Team is confident that no lead service lines exist in the city. However, the highest risk homes are those built before 1940 and in disadvantaged neighborhoods. If you would like to verify the material of your service line leading directly to your home, follow this guide by the EPA. By October 2024, residents will be able to access service line information about their homes via the City of Clemson website.

If a Lead Service Line is found, will the City replace it?

The City is not responsible for replacing the privately owned portion of the SL between the meter and the house. We believe it is highly unlikely to find a lead service line, but, the City will replace the publicly owned portion of a lead SL between the water main and the meter if one is found. This will be done in a timely manner in accordance with inspection verification and/or customer replacement.

Even if my home does not have a Lead Service Line, how might my water be at risk for lead exposure?

Other potential sources of lead in drinking water are found in home plumbing. These include lead pipes, solder from copper pipes (pre-1986), and brass faucets. Getting your water tested for lead is the best way to verify the extent, if any, of lead contamination in your drinking water. Before 2014, drinking water pipes and fixtures could contain up to 8% lead.

Do faucets contain lead?

Prior to 1997, most faucets were constructed of brass or chrome-plated brass, which may contain lead (the main metals in brass are copper and zinc). Water sitting for several hours or overnight in a brass faucet can leach lead from the brass faucet interior. This may produce high lead levels in the first draw of drinking water. Later regulations mandated that most faucets purchased after 1997 contain less than 8% lead, reducing the possible leaching of lead. The Safe Water Drinking Act was updated in 2011 to require all faucets to contain no more than a weighted average of 0.25 percent lead in relation to its wetted surface. This rule took effect 3 years later, on January 4, 2014.

How can I tell if my faucet is "lead-free"?

Responding to recent regulations, faucet manufacturers have decreased or eliminated the lead in residential kitchen faucets, bathroom faucets, bar faucets, drinking fountains, and ice makers. Starting January 4, 2014, all faucets will be produced with no more than a weighted average of 0.25 percent lead with respect to the wetted surface. The national standard for certifying plumbing fixtures “lead-free” status is determined by the National Sanitary Foundation (NSF) - the standard is International Standard 61-Section 9. New faucets meeting the NSF 61 standard will have NSF 61/9 stamped on the new faucet’s cardboard box. For more information on lead-free fixtures including catalogs and website directories, contact NSF at 1-800-NSF-MARK or www.nsf.org.

Are there any faucets with no lead at all?

Some faucet manufacturers produce plastic faucets that have virtually zero lead. Other manufacturers are substituting other metals for the lead in the brass, inserting copper tubes inside the brass faucets, or applying special coatings on the inside of the faucets in order to minimize or eliminate lead leaching. With the recent legislation, more and more faucet manufacturers are advertising faucets that adhere to the new “lead-free” definition allowing a maximum of 0.25 percent lead.

Do I really need to replace my faucet if it was made before 1997?

In extreme cases, older faucets can contribute up to one-third of the lead in water that has been sitting in the pipes for several hours. Other sources include plumbing such as pre-1988 lead solder joints in copper pipes or a lead service line. Residents who let the water run at the tap in the morning for at-least one minute and use cold water for cooking should have little concern with respect to lead in the drinking water. If residents are still concerned, more information on lead testing will be available soon.

Do some new plumbing fixtures still contain lead?

Federal and State lead regulations do not cover any pipes, pipe fittings, plumbing fittings, or fixtures, that are used exclusively for non-potable services like manufacturing, industrial processing, irrigation, outdoor watering, or other uses where the water is not anticipated to be used for human consumption. This includes toilets, bidets, urinals, fill valves, flushometer valves, tub fillers, shower valves, service saddles, or water distribution main gate valves that are two inches in diameter or larger. Other fixtures that may contain lead in home plumbing include cover hose bibs, bathtub fixtures, and shower heads.

Be sure that only valves and filters intended for drinking water supply are used in any home plumbing project.

Is drinking water the main source of lead exposure?

Lead contamination from lead-based paint, dirt, and dust accounts for most of the exposure. Lead from drinking water can make up to 20 percent of a person’s total exposure to lead.

The most cost effective ways to minimize lead exposure from drinking water are:

  • flush the kitchen faucet for one minute in the morning or after coming home from school/work,
  • use only cold water for drinking and cooking, and
  • get your water tested.

I have children in my home, how can I protect them from lead exposure?

The South Carolina Department of Health and Environmental Control (SC DHEC) has information on childhood lead poisoning prevention through its website.

The NSF certifies plumbing fixtures, water filters, and bottled water. Information about their program can be reached at 1-800-NSF-MARK or through their website.

The Environmental Protection Agency (EPA) operates a National Lead Information Center and can be reached at 1-800-424-LEAD or through its website.

Will my child’s school or child care facility be tested for lead?

All elementary schools and childcare facilities receiving water from the City of Clemson will have their water tested for lead. This process will occur between 2024 and 2029, with 20% of facilities being tested each of the five years. Secondary schools may receive testing upon the schools request, if necessary.

Any facility built after January 1, 2014 is excluded from testing.

Contact Information

For the quickest response to additional questions, please direct all inquiries regarding the Lead Service Line Management Program to nolead@cityofclemson.org.

nolead@cityofclemson.org
(864) 653-2046

Benjie McGill | Utilities Director
Dustin Hayes | Assistant Utilities Director
Nathan Hinkle | City Engineer
Gracie Pope | Assistant City Engineer